At the end of last week, our office assistant offered to help out and I suggested she could get into the filing.
Obviously it’s important to be clear about what you want to get done, as she definitely complied.
How many times have you thought you’ve made yourself clear, only to find that someone has found a way of interpreting the specification in ways you didn’t anticipate?
The fine balance we aim for is to work with the experience and skills of the reader by not treating them as incapable, but also not assuming that they know everything that you do right now.
Unfortunately Meg can’t read – we’re working on that!