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If AI were a real employee
When using AI for tasks normally carried out by human employees, you may have to factor in extra checking and supervision.
If AI were an employee, it might be the subject of a competence challenge!
Stop Procrastination – How to Never Make a Wrong Decision
What 30 years of business has taught us: People don’t make decisions because they are worried that they might make the wrong one. It doesn’t need to be that way!
Everyone has their limitations
What 30 years of business has taught us:
We may expect perfection, but reality is that everyone has limitations and the key is to accept these and plan accordingly.
Businesses Still Need that Person of Experience
What 30 years of business has taught us:
Replacing wisdom with pure knowledge might deliver facts, but not always the best function. A “Grandpa” type figure is still important.
Not Everything Can or Needs to be Fixed
What 30 years of business has taught us: Visiting customers, we may see things that seem wrong, but aren’t. Understanding their perspective is crucial. Strengthening processes is as important as fixing problems.
You Don’t Always Get the Takeaways You Expected
What 30 years of business has taught us:
Keeping an open mind frequently leads to unexpected approaches, more agility, and better solutions for everyone.
People Don’t Ask for Help – Even when in a hole!
What 30 years of business has taught us:
Even when small business owners are struggling with their own time an skills, they won’t ask for help either within the organisation or outside.
Practical Process Engineering CPD Training Course Continues
MATL continues to be invited to deliver part of the CPD training course at Aston University targeted at process engineers to build up thie confidence and practical knowledge in the industry
The Ultimate Tip for Not Dropping the Ball in Your Business
There’s a gap between what you’re doing daily as a SME director and what you want to achieve. You don’t have to do it all.
Are We Paying the Price for Choice
Are We Paying the Price for Choice?
As consumers and end users we have the right to choose, even for those services which used to be the domain of one provider. But along with that choice comes an expectation that we know what standard to expect.
Are You keeping the Customer Informed or Making Excuses?
Managing customer expectations is sensible, but giving them an expectation of poor service isn’t helping anyone.
Make it Clear
Make it Clear. Even the best instructions could be interpreted in another way, if you’ve not thought it out fully.